Yes, we customize vehicles as per customer's special request with reasonable cost and lead time, as long as the customization is not related to the chassis modification.
We provide 1 year warranty. And for any failed part under warranty, if it can be repaired at your side and the repair cost is lower than the value of the part, we will cover the repair cost; otherwise, we will send replacements and cover the freight cost if any.
Yes, as long as the order quantity is reasonable, we will accept.
We have several basic requirements: firstly, you shall be in the electric vehicle business for some time; secondly, you shall have the capability to provide after-sales service to your customers; thirdly, you shall have the capability to order and sell a reasonable volume of electric vehicles.
Yes, we provide technical support by email and phone.
Yes, we provide all the spare parts for our vehicles, even 5 years after we stop the production of the vehicle. For your easier workflow to select the spare parts, we also supply a parts manual.