FAQ
Q1. Do you accept to customize the vehicles as per our special request?
A1. Yes, we customize vehicles as per customer's speical request with reasonable cost and lead time, as long as the customization is not related to the chassis modification
Q2. What is your warranty term?
A2. We provide 1 year warranty. And for any failed part under warranty, if it can be repaired at your side and the repair cost is lower than the valve of the part, we will cover the repair cost; otherwise, we will send replacements and cover the freight cost if any
Q3. Do you accept OEM order?
A3. Yes, as long as the order quantity is reasonable, we will accept
Q4. What are your terms to be your agent/dealer in my country?
A4. We have several basic requirements, firstly you shall be in electric vehicle business for some time; secondly, you shall have the capability to provide after service to your customers; thirdly, you hall have the capability to order and sell reasonable volume of electric vehicles
Q5. Do you provide technical support?
A5. Yes, we provide technical support by email and phone
Q6. Do you provide after service spare parts?
A6. Yes, we provide all the spare parts to our vehicles, even 5 years after we stop the production of the vehicle. For your easier working to select the spare parts, we also supply parts manual
Kabar Golf
